Frequently Asked Questions

A Multiply Premium account, combined with the AutoUploader, gives you a permanent backup solution for all of the photos and videos you upload to Multiply - not just those you choose to share. Upgrade to a Multiply Premium account for just $19.95 a year, and you'll get:

• Permanent storage of your photos and videos, in their original full-resolution format.
• The ability to download original versions of all photos and videos on Multiply (not just your own).
• The ability to download entire photo albums as zip files (Click any Zoom-In link to access this).
• Double the video upload limit - uploads as large as 200mb or 20 minutes long.
• No ads while you're on Multiply, and no ads for anyone viewing your site.

Click here for all the details.

Just visit the Multiply Premium signup page to get your Premium account.

Either with a credit card or PayPal. The credit cards we accept are: American Express, Visa or Mastercard. If you don't have a credit card, Paypal allows you to pay through a bank account or debit card. If you have any questions about these, or other payment methods, please contact our customer service team.

No, it means all pages! If you upgrade to a Premium account, you will never see an ad on Multiply. And people visiting your site won't see any ads there either, whether they have a Premium or free account.

Just click any Zoom In link, and above the zoomed-in photo Premium members will see a link to Download entire album as a zip file (a zip file is a way of packaging up all the photos in one file for quick downloading).

Just click on that link to save the entire album on your hard drive - the name of the zip file that gets saved will be the same name as the album (for example, AlbumName.zip). Once saved, you can double click on the file to "unzip" it and view all the photos on your computer.

Multiply uses the area in the margin of your site - below your headshot - for advertising. But if you subscribe to a Premium account, you can take control of that space and customize it yourself.

Just click on the Customize My Site link on your Multiply site, then you can edit the margin and enter your own text or html. List your favorite quotes... let everyone know what books you're reading... link to your friends' sites... be as creative as you want.

Premium accounts are non-refundable, per our Terms of Service.

Absolutely! Just visit this page to purchase a gift account. Once you do, you'll get a gift code, and you'll be shown how to deliver it. Your recipient can activate the gift account here.